FAQ - General
- What are some best practices for the eligibility file?
- Administrators: Start Here with Important How-to Articles
- Configuring SFTP for Inbound and Outbound File Transfers
- Testing your Espresa setup before launch
- SSO Setup Instructions
- How does Espresa ensure data segregation and isolation for each customer in a multi-tenant cloud environment?
- How do I customize the web browser tab with program name and favicon?
- How do Company Admins connect Espresa to Slack?
- How to update email sender 'from' value
- How do I add more Emojis for reacting to posts, comments, and recognitions?
- Edit Users Company Administrator or Organizer Roles
- How to add the Organizer role to an employee’s profile
- Adding new employees to my company and handling terminations
- Employee Sign In/Authentication options
- Customize Welcome Emails for New Users
- How to change Company Admin notification settings?
- Analytics & Reports Definitions/Descriptions
- How To Set Up Proxy Role via Company Administrator (CAD) Role
- How to create/edit/remove main/sub categories and pictures for web/mobile?
- How to change company & header logos and or remove Espresa?
- How to create and deploy banner announcements?
- How to add/remove/suspend employees?
- Handling terminated employees with suspend or remove
- How should we setup account creation and deletion when SSO is enabled?
- Can we setup an 'Integration or IT User' instead of a named person to do flat file uploads via API?
- Whitelisting Espresa Email Senders and Domains
- How can I add a new Location in my Company?
- How do I add employees manually to my Company?
- Embed Espresa in an iframe
- Front desk setup and operation