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  1. Espresa
  2. Employee FAQs and Guides
  3. FAQ - Marketplace Orders

FAQ - Marketplace Orders

Frequently asked questions and answers related to orders placed in the Espresa Marketplace.

  • Can I use my LSA Debit Card in the Espresa Marketplace?
  • How will I receive my e-gift card order?
  • What should I do if I suspect fraudulent use of my gift card?
  • When will I receive order confirmation and shipping details?
  • What if I need to update/correct my shipping address after I've already placed an order?
  • What if I want to make a special delivery request for my order?
  • How long will it take to receive my order?
  • Can I combine my points or LSA balance with personal funds for a larger purchase from the Marketplace?
  • Are there special discounts or partnerships I should know about in the Espresa Marketplace?
  • What types of products and gift cards are available for redemption using points?
  • How do I access the Espresa marketplace?
  • How do I purchase an item from the Espresa Marketplace?
  • Will an unavailable item or gift card be added back to the Espresa Marketplace?
  • What if I want to return or exchange a product purchased through the marketplace?
  • Why was my Marketplace order cancelled, and can I get a refund?
  • Can I cancel my order?
  • I'm missing an item. Where is the rest of my order?
  • Where is my order/gift card redemption info?
  • My Marketplace order arrived damaged. What can I do?

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